Effective Date: 18 feb 2026
At Lux Outfit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase from us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
a) Personal Details
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- PIN Code
b) Payment Information
Payments are processed through secure third-party payment gateways. We do not store your debit/credit card details on our servers.
c) Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products across India
- Communicate order updates
- Respond to customer queries
- Improve website performance
- Send promotional emails (only if you opt-in)
- Prevent fraud and unauthorized transactions
We do not sell or rent your personal information to third parties.
3. Legal Basis for Processing (India – DPDP Act 2023)
We process your personal data:
- With your consent
- To fulfill contractual obligations (order processing)
- To comply with legal requirements
- For legitimate business interests such as fraud prevention
You may withdraw consent at any time by contacting us.
4. Cookies Policy
Our website uses cookies to:
- Improve user experience
- Analyze traffic
- Remember cart items
- Provide personalized browsing
You may disable cookies through your browser settings, though this may affect website functionality.
5. Data Sharing
We may share your information with:
- Courier partners for delivery
- Payment gateway providers
- IT service providers for website management
- Legal authorities if required by law
All third parties are obligated to protect your data.
6. Data Storage & Security
We implement reasonable security practices as required under the Information Technology Act, 2000 to protect your data from:
- Unauthorized access
- Misuse
- Alteration
- Disclosure
While we strive to protect your data, no online transmission is 100% secure.
7. Data Retention
We retain personal information only as long as necessary:
- To fulfill orders
- For accounting and legal purposes
- To resolve disputes
Once no longer required, data is securely deleted.
8. Your Rights (Under Indian Law)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent
- File a complaint with the Data Protection Board of India (as applicable)
To exercise these rights, contact us at the details below.
9. Children’s Privacy
Our website is not intended for children under 18 without parental supervision. We do not knowingly collect personal information from minors.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
12. Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact us:
Email: support@luxoutfit.in